I hate giving polite customer service to customers who fall under the 'rude, bigheaded and arrogant' category. Next time, I won't be so nice.

Sign up for more!

Comments

First, the ever-so-douchebag comment. FIRST POST!! All kidding aside, I work as a CSR too... We're supposed to kiss their asses and bend over backwards for them, but occasionally if there's a bigot like that, I mute the line, say something sarcastic "I got your records right in front of me. I know where you live, asshole!", then use my fake polite voice... "Oh I'm terribly sorry...."

Add a comment

You must be a member to comment.

Sign Up Now! It's Free!